Privacy Policy
CloseoutMania.com offers a written privacy policy to inform customers about the
type of information we collect, why we collect it, how it is processed, and with
whom it may be shared.
We respect the value of all personal information that you share with us. We appreciate
the fact that you are showing us your trust and confidence, and we promise to live
up to your expectations at all times. We will use your personal information only
to improve your shopping experience on the site, and we will not share your
information with any outside parties, except as outlined in this privacy
statement (see "Third party intermediaries)
Why we need customer information
The information we request from customers allows us to provide a uniquely personal
and customized online shopping experience. We may request information that we store
for a customer's subsequent visits to CloseoutMania.com. This information enables
us to do the following: verify customer identity so that we can authorize payments;
ship orders to the correct address; contact customers regarding the status of their
orders; allow customers to check the status of their orders, shipments, payments
etc.; send customers information that is pertinent to their online shopping needs.
We are committed to providing customers with the best online services so that they
always have a safe and comfortable shopping experience.
How we collect and use customer information
Currently, CloseoutMania.com gathers customer information -- such as names, billing
address, and e-mail address -- to speed subsequent customer visits. Information
is gathered during the ordering process. Some data may be used for CloseoutMania.com's
marketing or promotional purposes. CloseoutMania.com does not share user information
with any affiliates or partners. The information each customer provides to CloseoutMania.com
is securely stored internally, and is not shared with any outside or third parties,
except as outlined in this privacy statement (see "Third party intermediaries)
The following items discuss in detail how we collect user information at different
locations on the site and the purposes for which the information is used:
a) Order Form:
Our order form allows a customer to create an account at CloseoutMania.com.com.
We ask for contact information such as name, e-mail address, and shipping address.
We also ask for billing information such as billing address and credit card number.
We use this contact information to ship orders and to communicate updates about
orders (i.e. order confirmation e-mail that includes a tracking number so the status
of an order can be checked on the web site). We use billing information to bill
the correct customer for products that have been ordered. If a customer chooses
to send a gift, the recipient's information is used only once to send the purchase
to the right address. CloseoutMania.com sends Registered Users promotional offers
and discounts from time to time via an e-mail notification. If you choose not to
receive additional information from CloseoutMania.com.com, simply click the "Unsubscribe"
link upon receipt of your initial Newsletter/Offer.
b) Newsletter:
Users can opt-out of receiving the newsletter if they no longer wish to receive
it. In order to end a newsletter subscription, users must notify our customer service
department via e-mail at customerservice@CloseoutMania.com
c) E-mail links:
We use e-mail links located on the "Contact Us" page to allow customers to contact
us directly with any questions or comments they may have. We read every message,
and we try to reply promptly to everyone. This information is used solely to respond
to customer questions or comments. We may file comments to use as we improve our
site, products, and services, or we may review and discard the information.
Customer e-mail addresses
All customers are required to provide a valid e-mail address. This address will
be directly translated into a unique CloseoutMania.com ID (Customer ID) with which
customers may log-on quickly and track their account status. This process also allows
us to respond more rapidly to service requests, questions, or complaints.
Cookies
CloseoutMania.com uses cookies to enhance the shopping experience on our site. Cookies
are small amounts of data delivered to the hard drive via a web browser. The use
of cookies enables CloseoutMania.com to process requests with greater speed, thereby
providing a fast and easy shopping experience for our customers.
We tie your personally identifiable information and order history to these cookies.
Should customers choose to set their browsers to reject cookies, features such as
Shopping Cart and My Account will become inaccessible.
IP address usage
When customers enter CloseoutMania.com's site, we automatically track their last
visited URL, their next visited URL, the type of browser they are using, and their
IP address. This data is collected in order to build site demographics, track user
movement and use, expedite trend analysis, and administer the site. This is not
tied to your personal information.
Third party intermediaries
CloseoutMania.com promises not to share personal information with any third parties
other than intermediaries involved in the process of completing an online transaction.
Such intermediaries act as links in the order fulfillment chain and do not store,
use, or retain any of the information we give them. Examples include credit card
companies, authorization services, and banks. Please be aware that when you register
for our Affiliate Program, you will be entering your personal information on our
third party secured server site www.ssl.linksynergy.com. This page has the look
and feel of the CloseoutMania.com site for ease of navigation back to our site.
Security policy
In our effort to ensure safe and secure online shopping experiences, we wish to
share information about our exhaustive user information protection and transaction
security policies.
a) SSL Encryption:
At any instance when a customer enters personal data while shopping or checking
out of our site, we process the information via secure software technology to guarantee
the safest shopping environment. When the customer is ready to check out from our
site after making a purchase, a Secure Socket Layer (SSL) connection is invoked
to transfer all sensitive data in a safe and secure way. The SSL encrypts the information,
including name, address, and credit card number, so that unauthorized individuals
cannot observe, decode, or misuse it as it is transmitted over the Internet.
b) Credit card protection:
In the unlikely event that an unauthorized use of a customer's credit card is made
while shopping at CloseoutMania.com, credit card companies limit card holder liability
to $50. CloseoutMania.com promises to cover this $50 charge and to help customers
to resolve the problem with their credit card company.
Changes to privacy policy and how we inform you of them
Our privacy policy may be altered as we continue to develop our site and enhance
our services. If there are any material changes to our privacy practices and policies,
they will be clearly noted on this page. We shall also inform customers via e-mail
of changes in our privacy policy, prior to making such changes. We encourage customers
to review this policy periodically, so that they will be aware of improvements that
further protect their privacy and security.
Customer commitment to this policy
By patronizing our site, customers agree to the specific, aforementioned uses of
personal information. Should a customer so desire, the customer may refuse future
communications from CloseoutMania.com. In order to block communications from us,
simply let us know via e-mail at customerservice@CloseoutMania.com -- we will honor
all requests.
CloseoutMania.com's commitment to its practices and policies
We are committed to adhering to and maintaining the highest standards of ethical
practice on this site. Our policies are tailored to meet the specific needs and
concerns of online consumers, and their security and privacy is our utmost priority.
Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith belief that such action
is necessary to comply with a current judicial proceeding, a court order or legal
process served on our Web site.